Term & Condition - Craft Fusion

Welcome to CraftFusion (https://craftfusion.co), operated by POONAM HANDICRAFT, a business registered in India.

By accessing or using our website, you agree to be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

1. General Information

Business Name: POONAM HANDICRAFT
Address: 00, Main Bazar, Ganesh Marg, Erinpura, Sumerpur, Pali, Rajasthan – 306902
GSTIN: 08EPOPR7699B1Z0
Email: info@craftfusion.co
Phone: +91-8949067936

2. Use of the Website

You must be at least 18 years of age to use our website or place an order.
You agree to provide accurate, complete, and updated account and payment information.
We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

3. Product Descriptions

We strive to ensure that all product information, pricing, and images are accurate. However, due to the handcrafted nature of our products:

Slight variations in color, texture, or size may occur.
These variations are not considered defects.

4. Pricing and Payment

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes.
We accept online payments via trusted and secure payment gateways.
Orders will only be processed once payment is successfully completed.

5. Shipping and Delivery

We ship across India using reliable courier partners.
Delivery timelines may vary depending on the location and product availability.
We are not liable for delays caused by courier companies, natural disasters, or unforeseen circumstances.

For more details, please refer to our Shipping Policy.

6. Returns and Refunds

We accept returns within 7 days of delivery, subject to our Return & Refund Policy.
Please refer to our full Return and Refund Policy for eligibility and process details.

7. Intellectual Property

All content on the website—including images, product designs, text, logos, and graphics—is the property of POONAM HANDICRAFT and is protected under intellectual property laws. You may not copy, reproduce, or use any content without our written permission.

8. Limitation of Liability

We are not liable for:

Any indirect, incidental, or consequential damages arising from your use of the website or purchase of products.
Any damage or loss due to improper use of the product by the customer.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Pali, Rajasthan.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of the website after such changes constitutes your acceptance.